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How We Protect Your Privacy

Q: Can I download all the data ichiban kuji holds about me?

Yes. Email support@ichibankuji.xyz with a data-access request and your account email. We'll send you a complete file of your information within 14 days where local law permits.

Q: Who can I contact if I have concerns about how my data is used?

Email support@ichibankuji.xyz with your question or concern. Our privacy team responds within 24 hours on business days. You can also submit a formal data-request form through your account settings.

When you open an account with ichiban kuji, your personal details and account activity are handled with strict confidentiality.

Account identity verifiedPayment data encryptedWithdrawal protection

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What Information We Collect and Why

ichiban kuji Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ichiban kuji collects your name, email address, phone number and banking details when you sign up and add payment methods. We use this information to confirm your identity, prevent fraud, and process your deposits and withdrawals. Local payment partners such as DANA, OVO, GoPay and QRIS

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receive transaction details directly from your account so deposits clear within seconds. We also track your login history and game activity to keep your account secure and comply with local law. Data retention follows local requirements; where local law permits, we keep account records for seven
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years after closure. Your information is never sold to third parties, though we may share minimal details with our payment processors and fraud-detection partners where needed to keep your account protected.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH PRIVACY

Privacy Support Channels

Team online

Email Support

Contact our privacy team at [email protected] to request data access, report a concern, or ask how your information is used. We respond to email inquiries within 24 hours during business days.

Account Settings

Update your personal details, email and phone number directly in the Account Settings menu. Changes take effect immediately and are recorded in your privacy log.

Data Request Form

Submit a formal request to download all data we hold about you, or ask us to delete or correct information. Forms are processed within 14 days where local law permits.

SECURITY AND TRANSPARENCY

How We Handle Your Data Day to Day

Encryption in Transit

Every deposit you send via DANA, OVO, GoPay or QRIS is encrypted end-to-end. Your banking details are never stored in plain text on our servers; they're tokenized and held only during transaction processing.

Cookie and Session Tracking

We use cookies to remember your login and keep you signed in across sessions. You can disable third-party cookies in your browser; your account remains accessible via password login.

Withdrawal Verification

When you request a payout, we verify your banking details against your account records. This check protects you from unauthorized withdrawals and ensures funds reach only your registered payment method.

Device and IP Logging

We record your device type, browser and IP address when you log in. Unusual login attempts trigger a security alert sent to your registered email so you can confirm it's really you.

Data Retention Timeline

Active account data is kept for as long as your account exists. After you close your account, we retain records for seven years where local law requires, then securely delete them.

Requests and Changes

You can request to see, correct or delete your data by emailing [email protected]. We honour verified requests within 14 days where local law permits; some data may be kept for legal compliance.

Frequently Asked Questions About Your Privacy

No. We never sell your name, email, phone or banking details. We share minimal data only with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions, and with fraud-detection partners to keep your account safe.

We retain your account records for seven years after closure where local law requires. This protects both you and us in case of disputes. After that period, we securely delete your personal data.

Yes. Email [email protected] with a data-access request and your account email. We'll send you a complete file of your information within 14 days where local law permits.

ichiban kuji records your device, browser and IP address. If login looks unusual, we send a security alert to your registered email. You can confirm it's you and whitelist that device for future logins.

No. Payment details are tokenized during deposit and never stored in plain text. Only a secure token is kept so we can process future transactions. Your actual banking credentials stay between you and your payment provider.

Go to Account Settings in your profile menu and update your email, phone or personal details. Changes take effect immediately and are logged. For major changes, we may ask you to re-verify your identity.

Email [email protected] with your question or concern. Our privacy team responds within 24 hours on business days. You can also submit a formal data-request form through your account settings.

How We Protect Your Privacy

Privacy Support Channels

Email Support

Account Settings

Data Request Form

How We Handle Your Data Day to Day

Encryption in Transit

Cookie and Session Tracking

Withdrawal Verification

Device and IP Logging

Data Retention Timeline

Requests and Changes

Frequently Asked Questions About Your Privacy

01 Does ichiban kuji sell my personal data to other companies?

02 How long does ichiban kuji keep my account information after I close my account?

03 Can I download all the data ichiban kuji holds about me?

04 What happens if I log in from a new device or location?

05 Are my DANA, OVO, GoPay and QRIS details stored on ichiban kuji's servers?

06 How do I update or correct my personal information?

07 Who can I contact if I have concerns about how my data is used?

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